Last updated: Nov 10th, 2024

 

Your privacy is important to Savvy Inc., doing business as Airzai  (hereinafter referred to as “Airzai”). This Privacy Policy explains how Airzai collects, uses and discloses personal information from users who make purchases on our website located at WWW.AIRZAI.COM, and/or use our Airzai mobile app (the “App”) that we make available with the Airzai diffusers (“Device”) .

 

If you have additional questions or require more information about this Privacy Policy or your personal information, please contact our Privacy Officer through email at: INFO@AIRZAI.COM  

 

YOUR CONSENT

When you provide Airzai with your personal information, you consent to Airzai’s collection, use, disclosure, and retention of your personal information in accordance with this Privacy Policy and as permitted by law.

 

PERSONAL INFORMATION

"Personal information" means information about an identifiable individual, including information that, alone or in combination with other information, allows someone to identify or contact you, including your mailing address, telephone number or email address.

‍You may be asked to voluntarily provide your Personal Information to Airzai anytime you are in contact with Airzai, including when you purchase products or services from Airzai through pop-ups, events or websites.

 

AIRZAI ACCOUNT INFORMATION

When you register your Airzai device using the Airzai app, Airzai will collect Personal Information including name, contact information and email address. We collect this information in order to make our App available and contact you about updates to the device or App.

‍When you use the App with the device, Airzai collects information related to your user settings and usage. In particular, the App allows users to set fragrance preferences. It keeps track of your usage in order to notify you when cartridges are low or other maintenance related issues. In addition, we use third-parties to monitor application crashes and errors.

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HOW AIRZAI USES YOUR PERSONAL INFORMATION

Airzai uses your Personal Information for various purposes in connection with our relationship with you including: (a) to contact and correspond with you regarding your transactions and your use of Airzai products and services and to provide you with customer support services, (b) to provide you with information regarding Airzai's announcements, promotions, events, new products, and features; (c) to facilitate transactions and process orders and payments for products purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies, and to validate receipts); (d) to process and respond to your suggestions, comments, inquiries and requests; (e) to personalize and improve your shopping experience; (f) to administer and facilitate your participation in contests, and promotions; (g) to create and manage your account; and (h) to develop, deliver, and improve Airzai products, services and advertising.

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PAYMENT INFORMATION

Airzai uses Shopify Inc.’s e-commerce service to host our online store and process e-commerce transactions. If you make a purchase through the website, you will be required to provide your credit card billing information (“Billing Information”). This Billing Information is transmitted directly to Shopify. Airzai does not collect or store Billing Information.

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DISCLOSURE OF PERSONAL INFORMATION

Except as disclosed in this Privacy Policy or otherwise required or permitted by law, Airzai will not disclose any Personal Information without your consent.

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COOKIES AND OTHER TECHNOLOGIES

Airzai website, online services, email messages, and advertisements may use "cookies" and other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information that assists Airzai to improve products and services, advertising, customer communications and the shopping experience. You may choose to decline or disable cookies if your web browser permits but doing so may affect your ability to access or use certain features of the Airzai website.

‍Airzai may use pixels or gif tags, and action tags to confirm that email messages have been delivered and opened. You may opt-out of receiving emails in accordance with this Privacy Policy.

‍The foregoing information may be collected directly by Airzai or by its third-party service providers.

 

THIRD PARTY ANALYTICS AND SIMILAR SITUATIONS

‍Airzai uses certain third-party analytics and/or ad serving services on its websites. The providers of these services may independently collect, use, and disclose your IP address together with information (not including your name, address, email address, or telephone number) about your visits to this and other websites that they service in accordance with their own privacy policies (and not this privacy policy). These services may use their own cookies and other data collection technologies. They may use this information in order to improve your experience, to gain a view of how people are using websites that they service so that improvements can be made, and as otherwise permitted in their privacy policies.

‍Airzai collects transactional information and browse behavior on our website. Airzai may use such information to offer you recommendations for products that are relevant to your interests.  

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SOCIAL NETWORKING AND SIMILAR SITUATIONS

When you use certain aspects of the Airzai website or other services, or post information to other social networking sites (ie. links to Airzai Facebook or Twitter pages or you may be able to "like" a product on your Instagram account or "pin" a product on your Pinterest account), the Personal Information that you post or share in connection with these third party sites is visible to other persons and can be read, collected, used and disclosed by other persons, including to send unsolicited messages. Any information provided to such third-party social networking sites and other sites is governed by their own privacy policies, which you may read on the applicable site. You are solely responsible for the Personal Information that you choose to post or share in those situations. Airzai has no control over, or responsibility or liability for, the use, disclosure, and retention of the Personal Information that you disclose in those situations. Please be careful when disclosing your Personal Information in those situations.

‍Airzai retains your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy or such longer retention period as may be required or permitted by applicable law.

‍Airzai will store and process your Personal Information on servers located in Canada and the United States. The laws of other countries regarding the collection, use, disclosure, and retention of personal information may be different from the laws of Canada and the U.S. and their laws may be different from the laws of your country.  

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PERSONAL INFORMATION OF CHILDREN

Airzai does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

 

ACCESS, CORRECTION AND ACCURACY

You have the right to access the Personal Information Airzai holds about you to verify the Personal Information Airzai has collected in respect to you and to have a general account of Airzai’s uses of that information. Upon receipt of your written request, Airzai will provide you with a copy of your Personal Information, although in certain limited circumstances, Airzai may not be able to make all relevant information available to you such as where that information also pertains to another user. In such circumstances, Airzai will provide reasons for the denial to you upon request. Airzai will endeavor to deal with all requests for access and modifications in a timely manner.

‍Airzai will make every reasonable effort to keep your Personal Information accurate and up to date, and Airzai will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which Airzai are permitted to disclose your information. Having accurate Personal Information about you enables Airzai to give you the best possible service.

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OPT OUT POLICY AND YOUR CALIFORNIA PRIVACY RIGHTS

Users can prevent future disclosures for direct marketing purposes of his or her Personal Information, at no charge, by exercising his or her “opt out” rights by using the “opt out” procedures described below:

‍Send an email to: INFO@AIRZAI.COM, or

Send mail to the following postal address: 480 University St, Toronto, Ontario.

‍Additionally, upon receipt of any electronic communication from us to you, to unsubscribe from future communications, you can click on the link that says words substantially to the effect of “If you do not wish to receive these emails in the future, You can click here to unsubscribe.”

‍Because we provide our California users with the ability to exercise his or her “opt out” rights as described above, pursuant to Section 1798.83(c)(2) of the California Civil Code, we are in compliance with the California “Shine the Light” law and are not obligated to provide California users with the names and addresses of all the third parties that received personal information from the Company for the third parties’ direct marketing purposes during the preceding calendar year.

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POLICY CHANGES

Airzai may change this Privacy Policy from time to time by posting a new version of this Privacy Policy on Airzai website at airzai.com. Airzai collection, use, disclosure, and retention of your Personal Information will be governed by the version of this Privacy Policy in effect at that time. Your continued dealings with Airzai subsequent to any changes to this Privacy Policy will signify your consent to the collection, use, disclosure, and retention of your personal information in accordance with the changed Privacy Policy.  

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UNSUBSCRIBING TO NEWSLETTERS

You may unsubscribe from Airzai’s electronic newsletters and similar messages by using the applicable self-service unsubscribe procedure or by contacting Airzai customer support at INFO@AIRZAI.COM.  

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CONTACTING AIRZAI

If you have any comments or questions about this Privacy Policy or your personal information, please contact Airzai by mail, or email at: Airzai Customer Support at 480 University St, Toronto, Ontario or e-mail: INFO@AIRZAI.COM

Mobile Terms of Service

Last updated: Nov. 27, 2024

The Airzai mobile message service (the "Service") is operated by Airzai (“Airzai”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Airzai’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Airzai through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Airzai. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to [insert your sending number] or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Airzai mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to [insert your sending number] or email community@airzai.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

 

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